Do you have a trust deficit with your existing managed IT services provider? Are you confident they are taking care of your network? Is juggling an army of multiple partners becoming too complicated and time-consuming?
Organizations today are under increasing pressure to improve efficiencies across their enterprise and drive down costs. When choosing a reliable managed IT services partner, a key component is trust.
At Magna5, our moto “one trusted partner – everything you need to modernize your IT environment under one roof” is more than a slogan. We bring “one-stop shop” convenience with a powerful suite of managed IT services so you only have to work with one company for all your IT needs. But equally as important, we understand that trust is something that must be earned. When you team with us, you will discover a refreshing atmosphere where ideas flourish, exceptional work is achieved and people shine when collaborating together.
Here are five attributes you can expect when working with Magna5.
- We are exceptionally good at what we do. Competence is the litmus test of delivering what is expected … and more. Customers rely on Magna5 to oversee all aspects of modernizing their IT environment – from design, installation, compliance and day-to-day centralized network management. All our engineers are trained and certified in the latest technologies. Whether improving network resiliency, security protection, data backup and recovery or bandwidth availability, you are getting a team of experts working with you at every stage of your IT innovation journey.
- We provide unwavering commitment. Passion in serving others is in our DNA. Our enthusiasm in helping customers is backed with an inner drive and determination to deliver what’s best for your organization. We are not here just to fix something. We are here to solve real-life business problems and offer IT innovation that can impact your organization in a compelling way. Our unwavering commitment to you is to get you where you want to be in the shortest and most cost-effective manner.
- We listen. At Magna5, we listen to learn. We engage with your IT teams to discover the root cause of your issues, what you want to accomplish and offer the best roadmap and fully managed solutions to meet your objectives. We often recommend new ideas that you may not have thought possible. As Steven Jobs, co-founder of Apple, once said: “It doesn’t make sense to hire smart people and tell them what to do; we hire smart people so they can tell us what to do.” Magna5 brings innovation and experience to the table with proven managed IT services that work. Our goal is to help you make smart technology decisions that save time and money.
- We are proactive. Too many calls at 3:00 a.m. that your network is down … again … is all it takes to start looking for a better way. It just doesn’t make sense to be continually reactive by waiting for a network incident to happen. With Magna5 solutions, we offer centralized visibility into your network 24/7/365 for real-time detection, alerting and response. We resolve issues before they turn into major disruptions. Our rapid response Operations Center works around-the-clock monitoring customer networks so they can rest easy that their network is in good hands.
- We set sights high. In a rapidly changing, “always on” digital economy, simply keeping up is not the end game. Rather, the goal is to stay ahead and thrive for the long-term with forward-thinking innovation that can give your organization a competitive advantage. We set the bar high for our teams to deliver solutions that truly make a noticeable difference in how you improve operations and interact with customers with engaging experiences. Our managed IT services can future-proof your IT environment without the high upfront costs and long lead times. Simple deployments and fully managed solutions can leapfrog your organization into the future faster and cost-effectively.
Looking for a single, trusted managed services partner who can provide turnkey solutions, fast rollout and deliver service excellence? Check out our short Magna5 video to learn more.
Mike Penn joined Magna5 as Senior Content Developer. His role is to bring to life stories that inspire or inject clarity in how managed services and emerging trends can be applied to help organizations operate better and more efficiently.